Deaf Ears and Management

Last Saturday, I was at work when Mandy called me, I was on the phone with a customer and had to reject her call.  She called back a minute or so later, so I knew it was an emergency type of call.  I put the customer on hold, and took her call.  A loud squeal coming, her in a state of uncertainty as to what to do.  She had located it to the hall and found the source:

This is on our wall and puts out we later discovered, well over 90db of noise.  She tried to turn it off, but there was no way.  Now, we were never told

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